General information
Booking
Guests will need to provide their contact info and their full names and copies of their Identity Documents to create their personal access at the main security gate.
Info must be provided for access at least 48hrs prior to Check-in (Mon to Fri).
The Host will be in contact via mobile to arrange.
Info must be provided for access at least 48hrs prior to Check-in (Mon to Fri).
The Host will be in contact via mobile to arrange.
Checking-in
The cardholder & ID/Passport must be present at check-in.
The credit card used for the online payment must be present at check-in.
House Rules
No children allowed.
Bookings to be made at least 48 hours before arrival.
Strictly no smoking is allowed at the property.
No noise after 22h00.
Parties, gatherings, and events are prohibited.
Bookings to be made at least 48 hours before arrival.
Strictly no smoking is allowed at the property.
No noise after 22h00.
Parties, gatherings, and events are prohibited.
Cleaning
The self-catering apartments are not cleaned or serviced daily during guests’ stay.
For long-term bookings a linen change and cleaning service can be arranged at an additional charge.
For long-term bookings a linen change and cleaning service can be arranged at an additional charge.
Cancellation policy
| In the event of cancellation, the following cancellation fees apply | |
| 0 – 14 days before check-in | 100% of booking total value |
| 15 – 21 days before check-in | 50% of booking total value |
| 22 – 30 days before check-in | 25% of booking total value |
| 31 + days before check-in | No cancellation fee |
We reserve the right to not refund card fees or bank transaction costs in the case of any cancellation or situation where funds need to be reversed back to a credit card or via EFT.